Refund policy
MPC Return & Exchange Policy
At MPC, we thoughtfully curate and inspect every item before shipping. If you're not completely satisfied with your purchase, we’re happy to assist with a return or size exchange.
Return & Exchange Window
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Full refund: Within 10 days of delivery
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Store credit: 11 –20 days after delivery
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No returns accepted after 20 days
How to Return or Exchange
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Visit our [Returns Center] to submit a request
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You’ll receive a Return Merchandise Authorization (RMA) within 48 hours
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Include the RMA number with your return
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Items must be unused, with tags and original packaging (including gift/shoe boxes)
Shipping Your Return
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Ship to:
MPC – RMA Dept
4626 18th Ave
Brooklyn, NY 11204 -
Customers are responsible for return shipping. We recommend UPS, FedEx, or DHL for reliable service
In-Store & Local Pickup Returns
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All returns require an RMA, even for in-store drop-offs
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Have a team member sign your return form for confirmation when it is dropped off IN Person
In-store pickup orders must be collected within 48 hours. Return eligibility begins from the fulfillment date, not pickup date.
If not collected within 4 business days, the order becomes final sale.
Sale Items
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0–20% off: Refund eligible within standard timeframe
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21–40% off: Exchange or store credit within 10 days
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41%+ off: Final sale
International Orders
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Customs/duties are non-refundable
Gifts, Personalized & Holiday Items
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Final sale: Personalized, monogrammed, or custom items
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Holiday items are non-returnable after the holiday period
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For gift returns, email customerservice@monpetitchild.com
Damaged or Faulty Items
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Report issues within 2 days of delivery
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Faulty items (not from wear and tear) may be repaired, exchanged, or credited if a replacement is unavailable
Refunds & Store Credit
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Refunds are issued to the original payment method (minus shipping) and may take up to 14 business days
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Store credit is issued as a gift card, valid for 1 year, and not applicable to items discounted 30% or more